General Terms & Conditions
Welcome to the RF Solutions Enterprise website. By using this site you agree to the applicability of our website user terms and conditions. We note that these terms and conditions may be changed over time. Users of the site are advised to regularly read the terms and conditions for possible changes.
​
I. Terms of Use
General
RF Solutions Enterprise a company established at Malaysia, email with trade register number 202103024703 (AS0423896-X), is entitled to all rights on this website. The website further contains several subsites dedicated to the various business units of RF Solutions Enterprise. These subsites are operated by the RF Solutions Enterprise entity responsible for such business unit. The particulars of the responsible RF Solutions Enterprise entity can be found on the subsite. In this website or the subsites we may at times use "RF", "RF Solutions", "Royalforged", "Group", "company", "we", or "us" in referring to RF Solutions Enterprise or its entities (The RF entity which is responsible for the relevant part of the website is hereinafter referred to as "RF ").
​
No warranties and disclaimer
RF will use reasonable efforts to provide up-to-date and accurate information on and via this website whether in nature of data, recommendations, services or otherwise ("Information"); RF EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE ACCURACY, CURRENCY, COMPLETENESS AND/OR THE MERCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE OF (INCLUDING BUT NOT LIMITED TO) ANY INFORMATION CONTAINED ON OR PROVIDED VIA THIS WEBSITE AND/OR ANY PRODUCT DESCRIBED OR PROMOTED ON THIS WEBSITE, INCLUDING WARRANTIES WITH RESPECT TO INFRINGEMENT OF ANY PATENT, COPYRIGHT, OR OTHER RIGHTS OF THIRD PARTIES.
​
IP Protection (Non-Disclosure Agreements)
We ensure confidentiality across the entirety of your order. You can find our confidentiality terms in our General Terms of Sale. If you would like some additional reassurance, we would be happy to sign a Non-Disclosure Agreements. Please contact your Account Manager or sales@royalforgedsolution.com to send us a NDA.
​
To produce your order, RF operates with a global network of Manufacturing Partners. All of our Partners must go through a strict onboarding process, which includes IP Protection, data, and quality assurances. Confidential means confidential from beginning to end.
​
Liability
RF shall not be liable for any damages or injury of any kind resulting from your access to, or inability to access, this website, nor from your reliance on any Information provided on or via this website, including but not limited to viruses that may infect your computer equipment, software or data, unless such damage is the result of any wilful misconduct or from negligence on the part of RF. RF shall further not be liable for damages resulting from the use of electronic means of communication, including - but not limited to - damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
​
Products and services
All information supplied on or via this website by or on behalf of RF in relation to its products and services, whether in the nature of data, recommendations or otherwise, is believed to be reliable, but RF assumes no liability whatsoever in respect of the application, processing or use made of such information, products or services, or any consequence thereof. All products and services sold by RF entities are subject to the relevant RF standard terms and conditions of sale (Refer to Parts II).
​
Privacy and cookie policy
Click here to read our privacy and cookie policy.
​
Linked sites
This website may provide links or references from or to other external websites. RF disclaims any responsibility for the content of such other sites. Please be aware that our Privacy and Cookie Statement does not apply to the collection and processing of your data on such other sites. RF shall not be liable for any damages or injury of any kind arising from your access to, or inability to access or use of such other sites and the information provided thereon, nor from your use of or reliance on any information provided on such other sites. Any links to such other sites are provided merely as a convenience to the users of this website.
​
Applicable law, jurisdiction
This website can be accessed from various countries around the world. As each of these countries has laws that may differ from those of Malaysia, by accessing this website you agree that the laws of Malaysia shall apply to all matters arising from or relating to the use and contents of this website or information provided to you via this website. You also agree to submit to the exclusive jurisdiction of the competent courts of The Netherlands with respect to such matters.
​
Severability
If these Website User Terms & Conditions are or become partially void, the parties will continue to be bound by remainder of the same. The parties shall replace the void part by provisions that are valid and have legal effect that correspond with those of the void part as much as possible, taking into account the content and purport of these User Terms & Conditions.
​
Copyright
All content © RF Solutions Enterprise 2022
II. Warranty, Return, Refund and Exchange
Warranty
No worries on warranty and shipping it back to us, we provide a 7 days 1 to 1 replacement for any manufacturing defects. Just email us at sales@royalforgedsolution.com or WhatsApp us at 018-9403353 and we will be glad to replace all manufacturing defect. Please notes that we only take responsible for all the purchase from the channel stated as section III
Returns, Refund & Exchange
We understand that sometimes you may have a change of mind and would like to exchange the product you just bought. No worries, If you are not entirely satisfied with your purchase, we're here to help. We will be happy to arrange a return for any unused items purchased within 14 days. Just email us at sales@royalforgedsolution.com. Please contact us before returning any package.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Please notes that we only take responsiible for all the purchase from the channel stated as Section III
NO REFUNDED IS PROVIDED
Returning Shipping
You will be responsible for paying for your own shipping costs for returning your item unless the product arrives damaged or defective. Shipping costs are non¬-refundable.
Missing Parcel
We want you to buy in our store with peace of mind. Don't worry if the courier service lost your parcel. We will try our best to help you. Your parcel considered lost when no tracking update after (from the last update) as below:
Malaysia: 14 Days
Singapore: 20 Days
For more information on other supports matters, please feels free to contact us sales@royalforgedsolution.com
​
III. Company Informations
Company Registered Informations
-
Legal Registered Trade Name: RF SOLUTIONS ENTERPRISE
-
Registered ID: 202103024703 (AS0423896-X)
-
Registered Address:
​​
Malaysia Office
NO45, JALAN AMAN BAYAN 5 BANDAR,
TROPICANA AMAN ,
42500 TLK PANGLIMA GARANG,
SELANGOR. MALAYSIA
​
Company Contact Informations
-
Business Email: sales@royalforgedsolution.com
-
Contact No.: 018- 9403353
Officials Company Channel
Corporate Websites
-
Officials Websites: Link
​
Procurements
-
SAP Ariba: Link
​
Social Media
​
Online Sales Channel